Okay, I'm sorry for this. I don't have good logging set up yet (see https://github.com/whit537/www.gittip.com/issues/115), so I'm not easily able to recover the traceback. :^(

Obviously this is a big problem. Has anyone else seen this?

If it helps, when I click 0.25 cents, there is a modal popup that says "sorry something went wrong :(" I guess that is your unhandled traceback message?

If so there are a bunch of error logging services you can sign up for... or some you can download and run yourself.

After I click get that message, it appears that I'm signed out, and I have to sign back in.

I wish you luck with Gittip! It is a model I hope will become viable soon.

I wired up Loggly's Heroku app. It was really easy. I'm seeing a few "out of memory" errors connecting to the db. My current theory is that one of these at just the wrong moment got your account in an inconsistent state.

Can I ask your username?

Also, I'm back online and logging. Any chance you'd be willing to trigger the error again?

I've started tailing and storing logs locally to try to capture this.

I've got to turn my laptop off for a while. :-(

I've ticketed setting up a log tail somewhere else:

https://github.com/whit537/www.gittip.com/issues/144

I did catch one other (less significant) error by watching the logs.

I'm sorry for the bad experience. :-(