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Re:I've spent $25k on X ads as an indie dev by pul on Friday November 29, 2024 @07:37AM (#42273436)
Thanks :)

I don't recall onboarding being an issue for me. What are they telling you?

Re:I've spent $25k on X ads as an indie dev by silexia on Friday November 29, 2024 @07:42AM (#42273456)
I can't get a US person to help, only someone with broken English saying my account has an issue they won't explain.

I own a marketing agency with 250 people and want to spend $500k a month lol.

My best guess is that have two X accounts, one personal and one business. Both are premium but maybe that throws a flag?

Re:I've spent $25k on X ads as an indie dev by pul on Friday November 29, 2024 @08:02AM (#42273567)
In that case, I'd try to find an account manager at X and contact them directly via email or LinkedIn. They might be able to sort it out.

I also have two accounts btw. Didn't raise any flags. But their ad platform is buggy, so it might just be a coincidence.