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Re:Hetzner raises prices while significantly lowering bandwi... by haolez on Thursday November 28, 2024 @05:34PM (#42269035)
Same with me a few years ago. Their support told me that they didn't want me as a customer. It was my first interaction with them. I swear I'm just a regular nerd with a credit card :D

They are bizarre.

Re:Hetzner raises prices while significantly lowering bandwi... by Filligree on Thursday November 28, 2024 @07:11PM (#42269621)
A credit card? That... makes some sense, then. I'd be wary if anyone trying to pay with one of those as well; they're much too rare, and I've heard it's easy to unilaterally reverse charges.

Hetzner is a German company. Credit cards may be common in the USA, but they're not anywhere else.

Re:Hetzner raises prices while significantly lowering bandwi... by sgarland on Thursday November 28, 2024 @08:06PM (#42269908)
They are literally the preferred way to pay in the U.S. for damn near everything.

I’ve also had no problems using them in Britain, Canada, Ireland, Korea…

Re:Hetzner raises prices while significantly lowering bandwi... by haolez on Thursday November 28, 2024 @07:30PM (#42269714)
Never had an issue with credit cards on AWS, Azure, GCP, Digital Ocean, Vultr and Scaleway.
Re:Hetzner raises prices while significantly lowering bandwi... by Symbiote on Friday November 29, 2024 @12:56PM (#42275648)
I've had problems with a Danish corporate credit card making very small payments, a dollar or so.

They look like "card tasting" payments which fraudsters do to check if a card is valid.

Re:Hetzner raises prices while significantly lowering bandwi... by dpkirchner on Thursday November 28, 2024 @07:25PM (#42269686)
I haven't done business in Germany or used German banks -- is it hard to get them to reverse charges?
Re:Hetzner raises prices while significantly lowering bandwi... by Aachen on Thursday November 28, 2024 @07:50PM (#42269811)
Well yes, you go to court if you can't agree with the merchant on anything. They're the competent authority to settle disputes

When I pay for something, now the other party has the money, that's how money works. If I trust them that little, I should probably be using escrow but this costs extra and so it imo doesn't make sense to pay that fee for every transaction - as one does with this chargeback guarantee thing. Probabilistic societies where you're excluded based on bad odds or credit scores is what you get with that system (I've been on the losing end of that, not because I've ever had any debt (too little money) but precisely because they had no positive data because I never needed a loan, and so you can't pay for stuff in certain countries because they require a credit card)

Re:Hetzner raises prices while significantly lowering bandwi... by dpkirchner on Thursday November 28, 2024 @09:14PM (#42270205)
I guess I assumed that consumer protection laws would mean people could reverse charges more easily than they can here in the US (which we can do easily, albeit as a cardholder benefit, not a matter of law). Interesting.
Re:Hetzner raises prices while significantly lowering bandwi... by Filligree on Friday November 29, 2024 @02:29AM (#42271704)
They're mainly designed to make it so you don't need to. If you buy something, it's going to work; and if it doesn't, the seller is required to make up for that.

I can only speak for Norway, but this doesn't normally mean reversing the charge. It's assumed that, if you bought an X, you wanted an X. So the seller is required to get you an X of good enough quality to actually do the job, and if that isn't what they were trying to sell... well, then they won't be in business for long.

Normally this means repairs or replacement, of course on the seller's bill.

The US seems much more geared to seeing every interaction as... I want to say 'combative'.

Re:Hetzner raises prices while significantly lowering bandwi... by mort96 on Friday November 29, 2024 @03:18AM (#42272011)
And to add to this, if the seller is unable to make the thing work as it's supposed to, either through repairs or replacements, they are of course obliged to give the customer their money back. But yeah, that's not the first resort.
Re:Hetzner raises prices while significantly lowering bandwi... by mort96 on Friday November 29, 2024 @10:53AM (#42274664)
I can't edit this anymore but "obliged" was supposed to be "obligated" of course
Re:Hetzner raises prices while significantly lowering bandwi... by wqaatwt on Friday November 29, 2024 @02:49AM (#42271835)
You can still do chargebacks if you pay with a credit card from a German or other European bank (experience of course might vary but you can just switch to one that offers better customer service)
Re:Hetzner raises prices while significantly lowering bandwi... by shiroiushi on Thursday November 28, 2024 @07:21PM (#42269675)
If they don't want any customers outside of Germany, they should just say so.
Re:Hetzner raises prices while significantly lowering bandwi... by wqaatwt on Friday November 29, 2024 @02:47AM (#42271810)
> but they're not anywhere else.

They certainly are very common in much of Europe. Buying stuff on credit might be not that common but plenty of people have credit cards themselves (even of they are effectively used the same way as debit cards)

To be fair not sure if you comment is just sarcasm.. but I’ve never had any issues using a credit card on Hetzner or pretty much any other European company