Just basic customisation functionality is missing in MacOS. Recently bought a MacBook and am constantly amazed about the stuff you can't do. Oh you want do use normal scrolling on your external Bluetooth mouse (like everybody that uses a mouse does) and natural scrolling on the trackpad? Nah bro, choose one for both. You wanna just plug in some generic usb hub connected to multiple monitors like you did with your 500 euro laptop? No can't do. Want to specify the SDR content brightness on an external display separately from HDR content brightness when enabling HDR on the display? Nah bro we're just gonna blast full brightness at you all the time, and I can go on. Hardware is second to none but the software is really.holding the machine back

Scrolling, you’re right. I usually run alt-tab, rectangle and bettertouchtool to solve scrolling and a couple of other annoyances

Any decent mouse should have software that lets you customize that device.

Isn't it the other way around? Majority of noises around macOS seem to come from {front-end|back-end} {mobile|app|Web} {development|asset creation|content authoring}. The way I feel is macOS outside blogmedia hypesphere is still not a lot more relevant than OS like Haiku, and CUDA and gaming are just glitches in the Matrix: the distances between macOS hype-core to glitch walls is not uniform, and those two domains are the closest to the core.

The software has languished severely. It's been incredibly downhill since Snow Leopard (2009).