Re:Shopify Is Winning Salesforce Clients, Stoking E-Commerce...
by lemonberry on Tuesday October 29, 2024 @10:52AM
(#41984425)
I built a website for a small nonprofit last year. They were using MailChimp for their newsletter and something else for lead management. Some board members insisted that since their companies used Salesforce this non-profit should too. They even donated the $20,000 to pay for it. The nonprofit has a lot of turnover - terrible leadership - and no one knows how to use it. Terrible decision for this organization even when "free". I spent some time trying to help them, but it's clearly a platform that you need to specialize in.
On another note, during the pandemic I built a vaccine signup website for a small hospital in Maine. It was really basic, but the amount of traffic it received and the sense of urgency we felt were overwhelming. Wild times.
Some of my more memorable projects were standing up very large front-end and backend process for US state governments during the pandemic. When you heard “contact tracing” a LOT of that was done on SF. I did entire fully integrated vaccine information management systems on Salesforce because legacy systems couldn’t adapt to the specifics of the COVID vaccine in time. I think back on it fondly but hope I never have to work like that again.
For small companies Salesforce is just too expensive both in terms of licensing and implementation to be worth it.
/pretty sure I got Dr. Mandy Cohen her job at the CDC ;)