The 3 ways I keep an eye on churn :eyes:, "control" churn, and influence product roadmap:

A. Exit Interviews B. Churn Reasonings C. Product Usage Analysis

Click to read how we did each step...

We are taking action :point_left::point_left::point_left:

"No stones left unturned"

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Churn Happens…

The analysis is to get you and your team

In a direction :arrow_right:

Improve

Communicate :speaking_head_in_silhouette:

Influence

Forecast :bar_chart:

"Control" Churn

https://growthwithgary.com/p/churn-analysis