Re:FTC's rule banning fake online reviews goes into effect
by extraduder_ire on Wednesday October 23, 2024 @02:32AM
(#41922399)
The nRF connect app (bluetooth debugging tool, mostly) asks for reviews at the bottom of the changelog for app updates, along with an explanation for why they don't do it inside the app itself. Very glad they handle it that way, and I don't think I've seen any other app that does.
Re:FTC's rule banning fake online reviews goes into effect
by docmars on Wednesday October 23, 2024 @09:41AM
(#41924979)
That is a nice way to avoid a dark UX pattern, but very few people actually look at changelogs, so even in that case, a less technical app doing the same thing may be missing a lot of potential reviewers.
Granted, there are plenty of other places to slot a review link in where it could be just as effective.
Re:FTC's rule banning fake online reviews goes into effect
by ciropantera on Wednesday October 23, 2024 @09:22AM
(#41924827)
> Especially because so many of them aren't tuned for paying any attention at all to what their users are doing before prompting them
I had Napper, a baby sleep tracker, ask me to rate the app at 3 am. Yes, I'm definitely going to give a thorough and well-thought review at 3 am.
Personally, I'd rather see you add a small UI element somewhere, or a banner that appears briefly but critically doesn't cover up any controls. If you absolutely MUST use a pop up, you know when the best time to do that is? After I've completed some in app purchase. If I'm spending money on your product, chances are I'm moderately satisfied with it and feeling pretty good about it at that moment. Or if you don't have in app purchases, unless you've made a "content browsing only" app, you probably have some workflows that have a definite end state. Prompt me then, at the end of me doing what I've come to your app to do. But I've never once given a review / stars to any app that has interrupted me in the middle of or at the start of doing something.