Re:Launch HN: Fortress (YC S24) – Database platform for mult...
by dchu17 on Monday September 02, 2024 @02:04PM
(#41427515)
Thanks for the criticism!
We still definitely need to work on our language to best communicate this; we'll work on keeping it more concise and straightforward to best highlight what we offer.
Re:Launch HN: Fortress (YC S24) – Database platform for mult...
by rrr_oh_man on Tuesday September 03, 2024 @01:06PM
(#41436917)
> We still definitely need to work on our language to best communicate this; we'll work on keeping it more concise and straightforward to best highlight what we offer.
That sounds like an AT&T customer service chatbot.
Do you speak like this to other people, in day-to-day life?
When talking to a specific customer, in my experience, it's better to not use phrases like "we know that many companies JUST LIKE YOU do X and Y". That seems unpersonal and frankly, a bit like a smartass.
Better:
- Reply directly to their concerns and questions without any fluff.
- Ask the customer about their problems, wants, and needs. Maximize your understanding of their problem space.
- And: Throw out the jargon. [0] It sucks.
[0] "provide a unified platform that developers can trust to provide native isolation"