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Re:Our renewal bill for Datadog came to –$83,000/year before... by Dylan16807 on Monday August 26, 2024 @08:34PM (#41363548)
If their amortized support cost is an appreciable fraction of the 83k, I feel like something has gone wrong.

And if someone is demanding 99.99% SLA, that cost should not be passed on to customers that only want the normal 99.8% with no refunds.

> provides a bunch of capabilities you don't need and you're paying for things you don't get benefit from

Capabilities such as?

It sounds like you're making a generic defense that could be applied to companies that justify their costs and to companies that don't.

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