Re:Our renewal bill for Datadog came to –$83,000/year before...
by Dylan16807 on Monday August 26, 2024 @08:21PM
(#41363478)
99% is down three days a year, and 99.8% can still go down for 17 hours each year.
Neither of those is particularly hard to reach. The cost increase to go from one to the other is not a big percentage.
What do you even get if the SLA is breached? Looking it up I see it excludes planned maintenance, and "in the event the Service availability drops below 99.8% for two consecutive months, Customer may terminate the Service". That's useless.
Neither of those is particularly hard to reach. The cost increase to go from one to the other is not a big percentage.
What do you even get if the SLA is breached? Looking it up I see it excludes planned maintenance, and "in the event the Service availability drops below 99.8% for two consecutive months, Customer may terminate the Service". That's useless.