Ask HN: LemonSqueezy won't let us offboard. What can we do?

Re:Ask HN: LemonSqueezy won't let us offboard. What can we do? by figassis on Saturday August 24, 2024 @08:56AM (#41337953)

Haven’t used LS before? But can you try using their API to export customers and reimport into stripe? What you will not be able to do is import their card data. I don’t think any payment provider can do that easily. That is likely a compliance no no.

Also, if you also need your customers transaction data, that won’t happen, because you can’t just migrate that between providers.

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Re:Ask HN: LemonSqueezy won't let us offboard. What can we do? by throwaway528914 on Saturday August 24, 2024 @09:34AM (#41338206)

Using the API is not an option because we're migrating the active subscriptions themselves, including credit card data. Payment processors can transfer this data between one another, and there is a standard process for doing so while retaining PCI compliance, but because LemonSqueezy's customer support has been unavailable I can't get them to carry out those steps. Migrations between payment processors are fairly standard, though. For example, see https://docs.stripe.com/get-started/data-migrations and https://docs.lemonsqueezy.com/help/migrating/migrating-from-...

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Re:Ask HN: LemonSqueezy won't let us offboard. What can we do? by figassis on Monday August 26, 2024 @06:30AM (#41355770)

TIL, thanks

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