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A comment on Ask HN: An engineer resigns -> How tech companies manage knowledge transfer?. Parent comment

Re:Ask HN: An engineer resigns -> How tech companies manage ... by ryshbg on Saturday August 17, 2024 @04:40AM (#41272845)
[I] For a given employee:

1. Identify dependency areas (using Jira, Github/Lab, Slack etc)

2. Use LLMs to create documentation on #1

3. Get #2 verified by the given employee

[II] For a manager:

1. Dependency score to monitor/track the uncovered dependency of each employee

2. Control to artificially accelerate [I](#2 + #3)

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Re:Ask HN: An engineer resigns -> How tech companies manage ... by codingdave on Saturday August 17, 2024 @02:53PM (#41276991)
Unless your SME is building new content to feed the LLM, LLMs won't be able to produce anything specific to your organization. All they can do is write up common knowledge. Which is not any more helpful in transferring institutional knowledge than a search engine.

The only way for constant knowledge transfer to exist is to have documentation and collaboration be a core tenet of your organizational culture. It is a social problem, not a tech problem.

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Re:Ask HN: An engineer resigns -> How tech companies manage ... by p1esk on Saturday August 17, 2024 @07:53PM (#41279027)
Employees are not motivated to do knowledge transfer. It goes directly against their job security. You need to motivate them somehow, and I’m not sure how you would achieve that.
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