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Re:Tell HN: Heroku is Down (update: recovering as of 10PM PST) by xxpor on Friday June 15, 2012 @12:41AM (#4115033)
Isn't it your fault you didn't build a fault tolerant application? The first rule of building services is assume everything is broken.
Re:Tell HN: Heroku is Down (update: recovering as of 10PM PST) by hardoncollider on Friday June 15, 2012 @01:07AM (#4115119)
Honestly, I haven't the resources to guarantee site uptime, and have accepted this will happen as a result; my complaint was more targeted at the default error messages.

It seems this can be changed, though, fortunately for Heroku.

Re:Tell HN: Heroku is Down (update: recovering as of 10PM PST) by xxpor on Friday June 15, 2012 @01:16AM (#4115148)
I guess my real point is your customer, 99% of the time, doesn't give a shit WHY your site is down. It just is.