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Re:Show HN: I built an open-source tool to make on-call suck... by aray07 on Sunday July 28, 2024 @03:14PM (#41095291)
Yeah, I agree that slack is not the best medium for alerts. I think we it has somewhat become the default in teams is that it makes it easy to collaborate while debugging. I don't know a good way to substitute that and share information.

What strategies have you seen work well?

Re:Show HN: I built an open-source tool to make on-call suck... by tryauuum on Monday July 29, 2024 @09:22AM (#41100261)
I might have been lucky, most of my companies were big enough to have a dedicated person to watch the dashboard 24/7. And a human will mostly know when it's a good idea to escalate and wake up the rest of the team

I have no idea what's the best setup for small companies