Nathan from Olark here - make sure you give us the full URL (e.g., "http://clientname.app.com/settings). That should fix your issue.
The second rule you wanted to use probably can't happen just yet, but we'll look into adding it!
The third rule you can do if you use our Javascript API: www.olark.com/developer
Thanks for the feedback, and you can always email us at [email protected] if you have any other questions!
Thanks, the client name is dynamic, if a wildcard could be used it would help.
btw anyone not using this to get feedback from their app users is missing out!
Re:Olark launches "Targeted Chat"
by daniellemswank on Wednesday June 13, 2012 @06:33PM
(#4108824)
Danielle from Olark here. I'm one of the engineers on this project.
We have a "contains" selector that works like a wildcard. So in order to do what you want, your rule conditions would look like: "Current Url" "contains" "settings".
Using it inside my web app and so want to pop up a chat when the user is on the settings page. e.g. clientname.app.com/settings, anyway to do this? I tried */settings but no luck.
I also think it would be useful if I can say if the client visits any page 5 times start a chat (not a specific page).
Also is their a way I can exclude all the people that are already users of my app from a rule, as I use the chat both on website and in the app.