Apple (and other big tech companies) locking the competition out of the market, or buying them, hurts consumers. It robs them of other innovative choices.
Having more choices and interoperability is generally good for consumers.
If you stick with the Apple defaults how does this hurt you?
> If you stick with the Apple defaults how does this hurt you?
Because people won't be able to stick with the defaults. One of the first dominoes to fall if the EU gets its wishlist will be Facebook, which will put a version of its app that wouldn't pass Apple's review out through unofficial channels and strongly encourage or force users to switch to it. Once Facebook has paved the way many other companies that are similarly inclined to abuse their users will follow.
A walled garden with a wide-open back door is no walled garden at all, and the many Apple users who liked the garden are going to be cranky when they realize what tech lobbyists have done in the EU.
And perhaps the legal system sees some of these garden wall as protecting Apple, falling under anti-trust, like the 30% markups on all financial transactions?
You mentioned malicious versions of the Facebook app that do an end-run around Apple's review. Maybe the EU is trying to cover this with new laws like the GDPR and DMA, making malicious app behaviour illegal. Might that not be better, protecting all users regardless of platform?
If I thought the EU could actually execute on that? Maybe. But I know that Apple executes on it, and the fallout from the gdpr doesn't give me a lot of confidence that the EU knows how to regulate tech in a way that achieves desired outcomes and doesn't just lead to the same behavior as before with malicious compliance stamped on top.
Does it? Are the $50/month subscription flashlight apps gone?
This is just a form of 'think of the children'. Think of all those evil hackers waiting around the corner for the poor unsuspecting iPhone users.
I'm not talking "evil hackers". I'm talking about Facebook just for a start. Once they pave the way and teach users how to use the off-ramp (or else not be able to use Facebook!) they'll be followed by dozens of smaller abusive companies that are eager to pass by Apple's review requirements.
I'm far less concerned about software vulnerabilities than I am about the companies that Apple's business policies currently keep in check.
To be clear, I think privacy laws like GDPR absolutely have a place for consumer protection.
I just don't think the DMA does. Watching how the DMA applies to Apple, it feels far less about consumer protection than it does about businesses, and that's what makes me uncomfortable. The EU is in this case listening to complaints from a bunch of other businesses who do not have consumer interests at heart and ignoring the very real damage that their actions could do to consumer protection.
The Apple App Store protects users from myriad abuses by myriad bad companies. The EU wants Apple to build a blessed, paved off-ramp that companies can strongly encourage prospective customers to use that brings them deeper into the manipulative control of those companies.