Nothing is stopping airlines from offering 1-click bookings, except that lengthy funnels bring in tons of cash. Ryanair has been a master at this since the beginning of time.
In 2020 I booked a flight directly on Google Flights and the booking was complete before I even realized, it was so simple. I never found that UI again.
> I booked a flight directly on Google Flights
Does anyone else have the experience where 25-50% of the click-here-to-buy from Google Flights just don't work? Is it bait-and-switch from the carrier?This is the goal of almost every business and that isn't against the free market it is the free market and the precise reason we have regulators to ensure competition.
Business would much rather be proprietary and not have to work that hard.
I'm sure that a lot of dislike from low cost airlines comes from shitty OTAs rather than the airlines themselves.
I recently tried to use Expedia to book a flight from Vancouver to Toronto on Porter Airlines because then I could use my TD Reward points.
The default prices that showed up in the results looked the same on Expedia or directly on Porter, so it didn't seem like I was losing anything.
Except that base flight included no carry-on and no checked-baggage, which I needed to do. On Porter directly fixing that cost an extra $40. Expedia said it cost $60.
For this particular flight I also needed to be able to make changes after booking. On Porter that increased the cost by $100. On Expedia, $150.
I still did it, cuz, y'know - points. But I shook my fist at Expedia the entire time.
Pros of Expedia:
- they have my card
- their website does not suck as much as the airline’s
- they let me cancel within 24/48 hours for free and immediately
The second point can be a huge selling point and it applies to a lot of OTAs. Every time I try to book direct “because it’s best” I easily spend triple the time and sometimes I get fleeced anyway (oh, here’s a $5 convenience fee for using a credit card we don’t like) > Every time I try to book direct “because it’s best” I easily spend triple the time
I have a similar experience. As a result, I have not booked a flight directly on the carrier's website in years. Do only suckers use the carrier's website now, because the prices and/or service are always worse? Sigh.
Package holidays are flights bundled with hotels etc and are usually sold at much higher margin.
Ryanair has its own package holiday business and prefers that they make the margin, not someone else.
There are many more package holiday companies than airlines, they want to use this ruling and the fact that they also own an airline to restrict competition and make more money.