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Re:Newegg refuses to repair defective laptop because user in... by mrwud on Tuesday June 12, 2012 @01:24PM (#4101577)
Couldn't she just reinstall windows and send it back?
Re:Newegg refuses to repair defective laptop because user in... by grecy on Tuesday June 12, 2012 @01:32PM (#4101641)
That would depend on how dead the machine is.

Let's assume we're talking about a dead screen, motherboard or power supply.... it's going to be hard to re-install windows then.

Re:Newegg refuses to repair defective laptop because user in... by danielweber on Tuesday June 12, 2012 @02:01PM (#4101791)
You could get a second hard drive. Pull the first one out, put the second one in, do whatever you want. When/if it's time to return, put the first drive back in. They'll wonder why you've barely used it but whatever.

I did this when laptops were $1500. Now that they are $400 it's usually not worth the bother.

Re:Newegg refuses to repair defective laptop because user in... by pbhjpbhj on Tuesday June 12, 2012 @06:42PM (#4103334)
The purchaser would have good reason to zero out the drive before return. That would protect personal data and coincidentally not leak any additional usage info to the supplier.
Re:Newegg refuses to repair defective laptop because user in... by pavel_lishin on Tuesday June 12, 2012 @01:29PM (#4101621)
Sure, if she wanted to go through the hassle, and paying the shipping.

Not to mention, the laptop may not have come with an installation disk.