Apple Silicon MacBook batteries can't be replaced under warranty by third party

Re:Apple Silicon MacBook batteries can't be replaced under w... by throwup238 on Friday May 31, 2024 @07:41AM (#40533793)

Dell sends out a technician to come to your house the next day to replace parts right at your kitchen table. Pretty sure Lenovo does too.

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Re:Apple Silicon MacBook batteries can't be replaced under w... by cjk2 on Friday May 31, 2024 @07:44AM (#40533820)

No.

I have a high end Dell Precision 7670 with their top NBD support option. The machine has been a shit show. Dell had no parts for it when it failed and took a week to find one. The NBD support doesn't always turn up on the NBD. It's more 2-3 days, if you are lucky.

Lenovo are even worse.

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Re:Apple Silicon MacBook batteries can't be replaced under w... by throwup238 on Friday May 31, 2024 @07:45AM (#40533833)

I’ve never had that problem with four laptops, going all the way back to 2008.

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Re:Apple Silicon MacBook batteries can't be replaced under w... by cjk2 on Friday May 31, 2024 @07:45AM (#40533840)

We have about 500 of them and this is normal. You are the lucky one here.

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Re:Apple Silicon MacBook batteries can't be replaced under w... by sirsinsalot on Friday May 31, 2024 @08:27AM (#40534223)

As a decade long XPS user, I'd say dell are brilliant with support. Sure it's a bit harder to get a tech out to your home than it used to be, but still simple.

I had my XPS fans replaced just last month, in my living room, for free.

(UK)

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Re:Apple Silicon MacBook batteries can't be replaced under w... by Nevolihs on Friday May 31, 2024 @08:49AM (#40534476)

I would assume any differences in service quality come down to regional differences too.

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