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Re:Slack AI Training with Customer Data by muglug on Friday May 17, 2024 @12:26AM (#40386377)
Yeah, written communication is harder than in-person communication.

It’s easy to come across poorly in writing, but that issue has no easy resolution unless you’re prepared to ban Slack, email, and any other text-based communication system between employees.

Slack can sometimes be a place for people who don’t feel heard in conventional spaces to vent — but that’s an organisational problem, not a Slack problem.

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