> But there might be no actual possible course of action which would avoid both forms of outrage!

Is weird to think outrage is normal ?

There's no pleasing of every single human on earth, and any company with a large enough audience needs to balance their position and have priorities. Once they made a choice, it's natural they get the scrutiny for the consequences, and if they're not happy with the tradeoff they're free to adjust and piss off another group of people.

If the goal is to give them a pass because choices are hard, I'd say no. They should deal with the outrage.