The whole navigation when on your blog seems confusing. If you click on the logo while on the blog, you get the blog home, but if you click the about link, you are taken to the main site with similar navigation (and a similar looking logo/layout). You really don't get the feeling that you've left the blog site.

Wouldn't it be simpler and much more straightforward to just add a blog link to both your blog and your main site, make your blog look like your main site and make the logo link to your main site. After all, isn't your blog part of your main site?

Also, when you click on your profile link on the right of your blog you get a posterous profile page. Seems like that should link to the about page as well.

I've updated the blog header a bit to have the logo take you to the home page and have a Blog link just for the blog.

Heh, it's not actually part of the "main site"; we're using Posterous for the blog, but I'm really happy you think it is part of it -- means my CSS hacks have worked. :)

Yes the subdomain is different, but they both share the same domain (that's what I meant by site) and both have to deal with the same thing--your company. Seems like they should as close to one another in look and feel (and navigation) as possible.

Fair. We're working through a redesign, but we'll be sure to take this into account. Thanks for the feedback. :)

I like the overall theme behind your design. Yet the site feels clumsy to navigate. The layout does not seem to follow some sort of grid. The links are far apart. The short about you have to the left of the site describing what you do looks like a wall of text. Dunno. It makes it look amateurish. Something not good when your product is security.

So much, in fact, that when I saw your pricing I had to do a double take. Eight hundred dollars a month for a service when the site looks amateurish?

I don't mean to humiliate you publicly. But you must look into that. It doesnt look right.

Heh, it takes a lot more than that to humiliate me, and we appreciate the feedback. I assure you we aren't amateurs; certainly not in the security space.

We're working on a redesign, but I'm sure if you asked any of our customers about our internal design (which does follow a grid and was sort of a v2 of our external design) they'd say they were pretty happy with it thus far. Doesn't mean it can't improve, of course. Design is incredibly important to us and we're always working on making it better.

But I assure you we're looking into the external design and making it even cleaner than it already is.

I know you guys are not amateurs, and that's why I feel so bad about the whole thing.

I wouldn't call the service expensive or cheap. In security, price is not important. People will pay anything to be and feel secure. But the whole secure thing must start from the image you convey. You must refactor the design. The logo is cute, the colors are nice. But it doesn't affirm what you just told me up there: that you guys are not amateurs.

Shoot me an email (on my profile). I'd like to talk to you about it privately.

That's great, but I would also argue that linking the big "Tinfoil Security" logo to the blog homepage is even more annoying. I feel like I've been tricked since I expected that to go to the homepage.

Hm, that's a fair point. Would it be better to point that logo to our homepage and have a separate Blog link?

Changed as per the feedback; logo now goes to our homepage, and Blog link now goes to our blog.

Yeah, you could add a "Blog" link before the "Pricing" link and aim the logo at your homepage.