Re:T-Mobile Completes Acquisition of Mint Mobile
by dlachausse on Wednesday May 01, 2024 @05:33PM
(#40229791)
I’ve been on T-Mobile since the Sprint merger and been mostly happy with them.
My biggest complaint is that they don’t seem to take security as seriously as they should. They’ve developed a reputation for frequent security breaches. I’m not sure that any of the major networks are great at that. Somehow a scammer was able to order 2 brand new iPhones and charge them to my account when I was still under Sprint. Customer service dropped the charges immediately when they saw the shipping address was far away from anywhere we’d ever lived, but it was still frustrating.
My biggest complaint is that they don’t seem to take security as seriously as they should. They’ve developed a reputation for frequent security breaches. I’m not sure that any of the major networks are great at that. Somehow a scammer was able to order 2 brand new iPhones and charge them to my account when I was still under Sprint. Customer service dropped the charges immediately when they saw the shipping address was far away from anywhere we’d ever lived, but it was still frustrating.