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Re:Most popular browser missing (Chrome)... by ajross on Thursday May 24, 2012 @05:02PM (#4020540)
For clarity: the link is to the generic "unsupported browser" landing page. Chrome (and Safari) are definitely "supported" browsers. Facebook just doesn't show their logos or provide a download link to them.
Re:Most popular browser missing (Chrome)... by talmand on Thursday May 24, 2012 @05:22PM (#4020640)
Exactly. They can suggest whatever browsers they want. Much like how Google suggests Chrome whenever any page with their logo loads. It's not like Facebook is saying if you aren't using on of these three browsers then we can't help you.
Re:Most popular browser missing (Chrome)... by mathetic on Thursday May 24, 2012 @05:31PM (#4020678)
They explicitly say "You’re using a web browser we don’t support." Even though this does not mean "we can't help you", I think it is close enough.
Re:Most popular browser missing (Chrome)... by ceejayoz on Thursday May 24, 2012 @05:37PM (#4020702)
Yes, but they don't send you to that page on Chrome or Safari.
Re:Most popular browser missing (Chrome)... by Arelius on Thursday May 24, 2012 @06:28PM (#4020930)
Don't worry, it says the same thing on Firefox and Opera also.
Re:Most popular browser missing (Chrome)... by nerdfiles on Thursday May 24, 2012 @05:48PM (#4020759)
The page is STATIC. It isn't being generated based on any logic.

So the "you're" bit is vacuous. They don't mean your browser. They don't [functionally] mean any web browser. The page makes a statement, but we need to interpret that statement IRRESPECTIVE of our considerations of how it is generated/produced.

Re:Most popular browser missing (Chrome)... by atnight on Thursday May 24, 2012 @10:29PM (#4021604)
You cannot say that the page is static based on any URI. You have no idea what is being generated or not.
Re:Most popular browser missing (Chrome)... by ajross on Thursday May 24, 2012 @11:20PM (#4021730)
Needless, ridiculous, digressionist pedantry. The point was (and you can verify this yourself) that the page reports visually identical content regardless of which browser hits it. So it's not telling you that "your" browser is unsupported, it's a redirect target for some other page.
Re:Most popular browser missing (Chrome)... by enomar on Thursday May 24, 2012 @05:26PM (#4020657)
How do you know that Chrome and Safari are supported? Is there some documentation of this? A list somewhere? If so, Facebook should at least link to that page from here.
Re:Most popular browser missing (Chrome)... by CrazedGeek on Thursday May 24, 2012 @05:36PM (#4020701)
https://www.facebook.com/help/210310575676558

Interestingly, that page doesn't mention Opera.

Re:Most popular browser missing (Chrome)... by redthrowaway on Thursday May 24, 2012 @07:17PM (#4021087)
No surprise there; Opera's market share is small enough that FB can simply code to the standard and worry about explicitly supporting the major browsers.

Although interestingly, if Opera accounts for ~2% of FB users (big if), then FB would have 16MM Opera users. Using the average of $4/user/year, that means Opera generates $64MM for them. That would be more than enough to justify throwing a few devs at.

Edit: Also curious is the pointless URL that page has. I would have thought FB would be using basic SEO on their help pages, so that someone googling "facebook supported browsers" would have a better chance at ranking first (it does for me, anyway). As an aside, the sub's page is actually the second result.

Re:Most popular browser missing (Chrome)... by MBCook on Thursday May 24, 2012 @08:09PM (#4021250)
It's interesting because Opera is one of the links on the "unsupported browser" page.
Re:Most popular browser missing (Chrome)... by omonra on Thursday May 24, 2012 @10:48PM (#4021644)
I would actually posit that they make much less money per user from Opera than IE. Ie the type of individual who would click FB ads (or spend money on virtual gardens) is more likely to use the Windows default browser.
Re:Most popular browser missing (Chrome)... by fromhet on Thursday May 24, 2012 @05:33PM (#4020687)
Because chome is 1. quite new and 2. auto-updating without neither asking or notifying users (and that is G-R-E-A-T).

Safari I don't know, are FB obligated to inform people of every possible choise? Nope, they aren't. Now let's discuss something more interesting than this dull facebook page!

Re:Most popular browser missing (Chrome)... by Splines on Thursday May 24, 2012 @05:54PM (#4020780)
> Because chome is 1. quite new and 2. auto-updating without neither asking or notifying users (and that is G-R-E-A-T).

You know that, but there's no guarantee whatsoever that someone landing on this page knows that.

It's in FB's best interest to inform people of what works and what doesn't. They certainly don't test every single browser out there, so putting the browsers they test on onto this page keeps users on the happy path.

Re:Most popular browser missing (Chrome)... by EricDeb on Thursday May 24, 2012 @07:04PM (#4021039)
FB really doesn't test all major browsers? That would be very surprising to me as there are only 5 or 6 major ones.
Re:Most popular browser missing (Chrome)... by nerdfiles on Thursday May 24, 2012 @06:33PM (#4020952)
Agreed. But they shouldn't toss about the word "support" without they themselves being clear.

It isn't malicious, it isn't "stupid." It's "corporate." ("We'll fix it later.")

Re:Most popular browser missing (Chrome)... by altrego99 on Thursday May 24, 2012 @05:30PM (#4020673)
Yes. They just want to get those guys going who don't have a proper browser, without scaring them away with too many options. Something or the other has to be missed out - and that is okay - to be fair to all browsers is not the objective here.
Re:Most popular browser missing (Chrome)... by bradwestness on Thursday May 24, 2012 @05:42PM (#4020726)
It does seem kind of funny to point people to Opera over Chrome and/or Safari. If you're afraid of showing too many options, why wouldn't you just list the most popular two or three that you support? Chrome is, after all, more popular than Firefox now, and vastly more popular than Opera.
Re:Most popular browser missing (Chrome)... by duaneb on Thursday May 24, 2012 @06:03PM (#4020823)
Yea, but leaving out the #1 browser seems a little... intentional.
Re:Most popular browser missing (Chrome)... by sesqu on Friday May 25, 2012 @02:10AM (#4022161)
That page hasn't really done much for my opinion of Facebook. I constantly run into it when trying to access public static content with an "unsupported" browser.
Re:Most popular browser missing (Chrome)... by CurtHagenlocher on Thursday May 24, 2012 @05:40PM (#4020715)
One thousand times this. I see the same thing even though I'm using IE because there's no actual browser detection code running at that link.
Re:Most popular browser missing (Chrome)... by nerdfiles on Thursday May 24, 2012 @05:42PM (#4020728)
I do not believe your post adds clarity. What MIGHT add clarity is something like, "Oh, this is an unfinished error page" or an accident.

Any Web developer knows that now it would take intention, effort, not to support Webkit browsers (Chrome, Safari). I mean, if we take your interpretation, we should assume that laptops support, say, USB1, 2 and 3. They just _don't show their female ports_ on the panels.

Can we just call a spade a spade? Otherwise the whole page itself is nearly meaningless. "Support" becomes a meaningless word.

Moreover, that's beside the point. It's CERTAINLY fair to suggest that to say the least, without much analysis, we can say that this page implies that FB [intends] a better experience on browsers which are not Chrome or Safari. THAT is fair.

And it's bloody absurd. Chrome is now No. 1. And they knew that long before StatCounter had anything to say about it. I won't say "let's face the facts and say FB has a bone to pick with Apple/Google." But please don't go the opposite end of the extreme to argue that, "Oh, no, this page doesn't mean anything. Obviously FB supports [JUST ABOUT EVERY OTHER BROWSER NOT ON THAT LIST.]"

I mean, c'mon... By this reason, FB supports Netscape 2, Firefox 3, Camino, Lynx, etc. etc etc.

Re:Most popular browser missing (Chrome)... by ajross on Thursday May 24, 2012 @05:47PM (#4020750)
You're misunderstanding me. I'm not taking a position here or making an argument. I added the post because the headline and several of the comments seemed to imply belief that Facebook didn't support Chrome. They do, that's not what the joke/link/point/whatever was about.
Re:Most popular browser missing (Chrome)... by nerdfiles on Thursday May 24, 2012 @05:54PM (#4020779)
I understand your sentiment. If that's the case, our concern should not be "what browsers are on the list"? It should be, like with Y!: "What does FB mean by 'support'?"
Re:Most popular browser missing (Chrome)... by lukifer on Thursday May 24, 2012 @08:37PM (#4021322)
He clarified it for me: I thought that Facebook had stopped working on Chrome. :P