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Re:Court upholds New York law that says ISPs must offer $15 ... by CogitoCogito on Friday April 26, 2024 @07:11PM (#40175341)
If we’re talking ISPs specifically, I’ve definitely had better customer service in Germany, Sweden and the Czech Republic than I ever had in the US.
Re:Court upholds New York law that says ISPs must offer $15 ... by hedora on Friday April 26, 2024 @09:10PM (#40176167)
I’ve had great experiences with customer support with 7 of the 8 local US ISPs I’ve dealt with.

Starlink, comcast, hughes.net and at&t customer support can take my RJ45 crimper and stick it where they don’t need network connectivity (sideways).

Re:Court upholds New York law that says ISPs must offer $15 ... by CogitoCogito on Saturday April 27, 2024 @03:55PM (#40182930)
I guess the lesson here is that none of us can really make any general statement about the quality of customer service between the US and Europe.