Re:Airlines required to refund passengers for canceled, dela...
by jajko on Thursday April 25, 2024 @05:40AM
(#40155373)
The regulation is there, not perfect, but you are just a vengeful customer based on your own description, like it or not.
Rest of us understand flying isn't perfect and bad stuff can and does happen, especially when its the last thing you need (ie well rested after long holidays and then some nightmare happens when flying home) but that's life. I've experienced the same also with Turkish airlines, stellar customer experience, 400 euro compensation on top of luxury hotel and direct ticket next morning. If you are so desperately risk-averse, yeah travel by train, those 2 days to Seville are wonderful (I've done it, but compared to 90 minute flight its pretty bad way to spend weekend and if you have small kids there is no discussion). Destinations further are simply not reachable in any other reasonable way.
Volcano blows up on Iceland or Sicily? Bam, half of the world is affected for days. Iran sends hundreds of rockets on Israel? Colleague of my wife got stuck in Jordan for few days. There is stuff constantly happening and events have cascade effects. Ever saw plane you just boarded suddenly be swarmed by technicians, and have it declared unable to fly afterwards? Imagine real world effects of such event. Plus airlines have razor thin margins, expecting perfection is... not logical to keep things polite.
Rest of us understand flying isn't perfect and bad stuff can and does happen, especially when its the last thing you need (ie well rested after long holidays and then some nightmare happens when flying home) but that's life. I've experienced the same also with Turkish airlines, stellar customer experience, 400 euro compensation on top of luxury hotel and direct ticket next morning. If you are so desperately risk-averse, yeah travel by train, those 2 days to Seville are wonderful (I've done it, but compared to 90 minute flight its pretty bad way to spend weekend and if you have small kids there is no discussion). Destinations further are simply not reachable in any other reasonable way.
Volcano blows up on Iceland or Sicily? Bam, half of the world is affected for days. Iran sends hundreds of rockets on Israel? Colleague of my wife got stuck in Jordan for few days. There is stuff constantly happening and events have cascade effects. Ever saw plane you just boarded suddenly be swarmed by technicians, and have it declared unable to fly afterwards? Imagine real world effects of such event. Plus airlines have razor thin margins, expecting perfection is... not logical to keep things polite.