Re:Airlines required to refund passengers for canceled, dela...
by MBCook on Wednesday April 24, 2024 @08:13PM
(#40151591)
> unless the passenger chooses another form of compensation
This is the bit. How much you wanna bet they’ll find ways to use this to screw people?
Re:Airlines required to refund passengers for canceled, dela...
by mrandish on Wednesday April 24, 2024 @08:49PM
(#40151879)
Since they now have to automatically offer a cash refund, any alternative voucher offered will have to be substantially higher value to the customer to get any takers.
Sure, it's possible some grandma who almost never flies anywhere may still get confused but this new rule is still going to put even that kind of person in a far better position.
[dead]
Re:Airlines required to refund passengers for canceled, dela...
by WrongAssumption on Wednesday April 24, 2024 @11:14PM
(#40152982)
Grandmas can be quite young, how dare you.
Re:Airlines required to refund passengers for canceled, dela...
by onion2k on Thursday April 25, 2024 @12:51AM
(#40153555)
"We can issue you a refund for the cash value, but the system takes 3 years to pay out. You can have a voucher right now though."
Re:Airlines required to refund passengers for canceled, dela...
by eszed on Thursday April 25, 2024 @01:12AM
(#40153690)
"The refunds must be issued within seven days", so (while I wouldn't put it past them to try) telling passengers something so manifestly untrue would be grounds for a lawsuit, which should make them stop.
> The refunds must be issued within seven days, according to the new DOT rules, and must be in cash unless the passenger chooses another form of compensation. Airlines can no longer issue refunds in forms of vouchers or credits when consumers are entitled to receive cash.