Re:The failure of the Domino's 30-minute delivery guarantee
by afavour on Monday April 22, 2024 @08:37AM
(#40113768)
It seems like an extremely straightforward term to me, describing corporations prioritising their own profit over customer experience. I’m a millennial and I’ve heard the term in use a lot longer than Gen Z have been around.
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Re:The failure of the Domino's 30-minute delivery guarantee
by mlrtime on Monday April 22, 2024 @08:41AM
(#40113801)
Because if you ask the owners of most of these business, this was not the plan they had in mind.
Unintended consequences, it is one reason why business students study these cases, to hopefully not repeat them.
Try running a business with low margins and low skilled employees, you make choices or go out of business, some choices win, some don't.
Re:The failure of the Domino's 30-minute delivery guarantee
by Nasrudith on Monday April 22, 2024 @11:44AM
(#40115454)
It is still a pretty stupid term that shows they have understanding of economics shallower than a puddle. Not reducing the profit margin to zero is also prioritizing profit over customer experience.