That isn't as hard as it sonds becaus demand is veariable all day. if they need the same staf, during the lunch rush but can get rid of someone in the less busy mid afternoon that is more saved than one less for the lunch rush. Lunch rush is the cheapest labor because there are a lot of customers and teamwork means you specialize to work faster. Midday you lose time walking between stations.
> patients fill out forms on an iPad
My favorite part of this is that most of these setups still ask for the same pieces of information over and over again. Sometimes even on the same page.
Or stuff like "todays date". Really?
When I worked at a radiology firm, they thought having patients fill out forms on an iPad would cost them money. They did it anyways to seem more modern.