Re:OpenTable is adding your first name to previously anonymo...
by simonw on Thursday April 11, 2024 @07:13PM
(#40007815)
Presumably the logic here is that they have 136 million existing reviews, which is an incredibly valuable asset.
If they want reviews to no longer be anonymous, they can either do the right thing and delete/hide 100+ million reviews... or they can do what they're doing, anger a few tens of thousands of people who are paying attention but keep that valuable content.
Re:OpenTable is adding your first name to previously anonymo...
by cma on Thursday April 11, 2024 @07:15PM
(#40007827)
Why not only make new reviews non-anonymous and disclose it?
Re:OpenTable is adding your first name to previously anonymo...
by simonw on Thursday April 11, 2024 @07:39PM
(#40007972)
Clearly they've made a product decision that they don't want anonymous reviews shown on the site any more. You'd have to ask them why.
Only applying this rule to new reviews would still mean deleting or hiding their existing anonymous reviews, which they don't want to do.
I think this is a really bad policy, personally.
It really indicates bad management - That either the decision-makers have enough unearned confidence to make this change despite the negative feedback they're receiving, or that nobody who actually understands the user base feels empowered enough to speak up and say that this is an unethical way of doing business.
I perfectly understand the decision to stop allowing anonymous content, but it is absolutely insane to apply this decision retroactively to content created by users who operated with the expectation of anonymity.