I'm looking at the tracking page for askedrelic's order, and the only thing that would make this the best tracking page in the world, is for Alex, the courier, to be able to add notes on the page - for example, "Ordered and paid for", and then "Next in line", or "5 minutes more due to a problem with the grill" when relevant.

Also, the page doesn't say when the courier arrived at the location, so while we know he accepted the delivery 50 minutes ago, I can't tell whether the food has been ordered 10, 20 or 45 minutes ago. (I do see "pick up in 0 minutes" though, but it doesn't mean anything at this point).