Then the generation after everyone had a Playstation, and I knew of only one kid who ended up with the Saturn. It's so strange considering that the Saturn was released several months ahead of the Playstation here.
I dont't know if it was due to the Saturn being seen as the inferior option at the time, pricing, availability or some other factor, but the Playstation absolutely killed it. After that Sega was gone.
A lot of diehards (like me) felt really burned by those failures.
NES, Genesis, PSX/N64, PS2/XBOX, PS3/XBOX360, XboxOne.
I was fanatic about Genesis because of the big title games like Mortal Kombat, Sonic, etc.
I VORACIOUSLY read gaming mags and the hype around the PSX was massive. It utterly dwarfed Sega. And seeing the first image of Cloud starting up at the Shinra tower captivated me. The games they were touting were just incredible looking.
I was just a kid and marketing won me over.
As always bad console sales resulted in a vicious cycle of fewer attention from 3rd-party devs resulting in even fewer console sales.
In the US Sega provided early release units to several retailers but notably skipped Best Buy, Walmart, and KB Toys. KB Toys was so mad they didn't carry Saturn stuff at all from that point.
At the time KB Toys was a pretty major retailer for video games, they'd have a presence in malls where a Babbages, EB, or Software Etc (retailers that got early release Saturns) wouldn't be found.
Sega's early release of the Saturn was one of the dumbest own-goals in video games. The Saturn was already going to have a serious struggle against the PlayStation for other reasons, fucking over retailers did absolutely nothing to help Sega.
Sega has always floundered with its home consoles — they released 3 competitors to the NES after all. Genesis ended up being more of a one-trick pony than any indication of longterm success.
Ironically, it went the opposite way for the Saturn. It was pretty successful in Japan (slightly ahead of the N64) but a complete failure elsewhere.
IIRC it was not that, the Saturn was the most expensive to manufacture of the big three, and the need to price match the PS made it a financial disaster for Sega.
Many people said that ultimately it was hard for companies to justify the investment in learning it all to make games that fully utilize the hardware. Somehow this reminds me of Sid Meier's saying that the player must have fun, not the game developer - and in this case, perhaps the hardware designers were having too much fun!