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Re:Launch HN: Okapi (YC W24) – A new, flexible CRM with good UX by Lukas1994 on Tuesday March 19, 2024 @11:15AM (#39756605)
Great stuff! I celebrate everyone who gets the world off SFDC. We recently started using https://attio.com/ — how do you guys compare?
Re:Launch HN: Okapi (YC W24) – A new, flexible CRM with good UX by ucarion on Tuesday March 19, 2024 @11:40AM (#39756911)
Attio is great. I think it's among the best new entrants.

So far, the main difference is that Okapi can be even simpler than Attio if you'd like it to be. There are no mandatory built-in objects, and no enrichments/automations/etc that you can't disable. You can KISS your sales process as much as you like.

To that end, we've also been eschewing self-service onboarding. We just set up customer's CRMs and import their data for them, shooting for the simplest setup they can get away with. The software is generic, and we make it concrete for customers by hand.

Re:Launch HN: Okapi (YC W24) – A new, flexible CRM with good UX by ned_at_codomain on Tuesday March 19, 2024 @12:54PM (#39757742)
Adding another simple point: we're simply earlier than Attio by several years.

Our long-term differentiation will be more obvious as we mature the product and distribution model.

Re:Launch HN: Okapi (YC W24) – A new, flexible CRM with good UX by esafak on Tuesday March 19, 2024 @04:14PM (#39759793)
Don't you mean later? You ought to have a clear idea of your differentiation from the beginning.
Re:Launch HN: Okapi (YC W24) – A new, flexible CRM with good UX by ned_at_codomain on Tuesday March 19, 2024 @05:23PM (#39760375)
If I were any good at following best practices, I wouldn't be a startup founder :)
Re:Launch HN: Okapi (YC W24) – A new, flexible CRM with good UX by WhatIsAModel on Tuesday March 19, 2024 @11:29AM (#39756790)
Their websites look so similar....
Re:Launch HN: Okapi (YC W24) – A new, flexible CRM with good UX by spaceman_2020 on Tuesday March 19, 2024 @01:38PM (#39758293)
Blame it on Shadcn/ui

Everyone is using it and they all look the same