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Re:Klarna AI assistant handles two-thirds of customer servic... by infecto on Wednesday February 28, 2024 @08:13AM (#39537404)
I guess my point is I am not predicting anything. This has already been happening in the past year. Smaller companies are seeing a crunch; have we not continued to see layoffs at the big tech companies? The name of the game is reducing costs and headcount at the moment. There are certainly outliers, like OpenAI, that have massive demand but for the vast majority of companies this is not true.

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