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A comment on Air Canada Has to Honor a Refund Policy Its Chatbot Made Up. Parent comment

Re:Air Canada Has to Honor a Refund Policy Its Chatbot Made Up by saintfire on Wednesday February 21, 2024 @01:11PM (#39457307)
I would assume the average salary of a customer support worker is dramatically lower than that. The point is still valid regardless.
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Re:Air Canada Has to Honor a Refund Policy Its Chatbot Made Up by recursive on Wednesday February 21, 2024 @01:27PM (#39457516)
Salary is always lower than the employer's total cost to employ, so that tracks.
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