Hetzner GPU Server

Re:Hetzner GPU Server by dmaa on Tuesday February 20, 2024 @02:22PM (#39445652)

It looks like a good value for money, but immediately after registering, I get this reply

"After reviewing your updated customer information, we have decided to deactivate your account because of some concerns we have regarding this information. Therefore, we have cancelled all your existing products and orders with us."

Someone has a similar experience? I've tried it twice, filled everything truthfuly, valid credit cards etc. and no still the same.

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Re:Hetzner GPU Server by stanislavb on Tuesday February 20, 2024 @02:34PM (#39445812)

I haven’t faced this issue myself, however, lots of people from India and some other countries have this experience.

I’d assume it’s something to do with collecting recurring CC payments from Indian cards. That’s inherently difficult.

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Re:Hetzner GPU Server by dmaa on Tuesday February 20, 2024 @02:38PM (#39445870)

That would also be my guess, but I live in western Europe.

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Re:Hetzner GPU Server by breakingcups on Tuesday February 20, 2024 @02:47PM (#39445987)

There's a manual verification process if you contact support. Obnoxious that it's needed, but works for many people.

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Re:Hetzner GPU Server by belk on Tuesday February 20, 2024 @03:27PM (#39446465)

I got this when I first registered, contacted support and it was lifted in a day or two.

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Re:Hetzner GPU Server by lobito14 on Wednesday February 21, 2024 @01:29AM (#39450758)

Hetzner has one of the worst customer support I've ever seen. Get really, really, faraway from this company.

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