Air Canada ordered to pay customer who was misled by airline's chatbot

Re:Air Canada ordered to pay customer who was misled by airl... by eru on Sunday February 18, 2024 @11:15PM (#39426174)

Huh? Airlines are notorious for being bad for investors.

(And even without looking up any data, I find your 'record profits for the last 20 years' hard to square with my memories of covid.)

EDIT: I tried to find some indices for airlines. The closest I found was https://finance.yahoo.com/quote/JETS/performance/ which didn't exactly have a stellar performance.

So I'm not sure where you get your claim from?

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Re:Air Canada ordered to pay customer who was misled by airl... by citizenpaul on Thursday February 22, 2024 @12:16AM (#39463502)

I wasn't referring to airlines specifically. I see how I was unclear now. We are in a decade+ era of record corporate profits yet incomes are stagnate and costs are rising.

Airlines are weird. I think warren buffet said something about airlines being the most complicated way to guarantee losing money as a business or something like that once.

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