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A comment on Air Canada ordered to pay customer who was misled by airline's chatbot. Parent comment

Re:Air Canada ordered to pay customer who was misled by airl... by Retric on Friday February 16, 2024 @08:26PM (#39405389)
A company is partially bound by their representatives actions, so humans can hit 100% despite making mistakes.

This is simply applying the exact same standards to a chat bot.

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