- copilots are useful
- chat is entertaining and useful
- future tech is coming
- investment moneyWhich isn't to say that the tools aren't useful. But I have to add this fact because many people conflate any criticism with being dismissive of the technology. But technology is about progress, not completion. Gotta balance criticism and optimism. Optimism drives you and criticism directs you.
Completion models are obviously wrong very often. Instruct model was kinda ok, but you know it's a dumb machine.
Chat was a bit of an uncanny valley. I treated the instruct model like a child, but chat felt like having a conversation with someone of 80 IQ. It felt frustrating, and you ended up going "no no no, what I meant WAS ..." It felt like dealing with an incompetent colleague.
But I guess there's lots of views on it. Some expected it to be an oracle, even a god. Some treated it like Stack Overflow, then got frustrated that it was giving poor quality answers to poor quality questions. Some were just abusive to it. I suppose it's a mirror in a sense.
The key term here is "conversation". If I query something from the machine and it disappears and rumbles and then prints off something like a 1980s mainframe, with paper that has those holes on the side that you tear off... and then it's wrong, it's wasted time.
Meanwhile with the conversation I'm watching it in real time, and can stop it, refine it, or ask or clarification immediately and effectively. There is an expectation of give and take and "talking through" things to get to an answer, which I find is effective. I don't need it to be 100% right all the time, just 80% and then start parsing answers out of it to refine it to 90% accuracy with high confidence.
I think that ChatGPT's success might be partly attributable to its chat interface. For whatever reason, a lot of people - including me! - are much more forgiving of inconsistencies, slip-ups, and inaccuracies when in a conversational format. Kind of like how you might forgive a real human for making a mistake in conversation.
I don't think that's necessarily good, and might not have much connection to attempts to build new non-conversational products on top of LLMs, but maybe it has some explanatory power for the current situation.