It happened to me a while ago and while chatting with support they had my birth date wrong and thought I was underage. When I told them that they just deleted the support thread.

I had only ONE charge back, in 2015 I think.

I would understand if they would try to cooperate or ask for more info to prove things. But they have too much power and it's easier to just limit accounts.

In times of high interest rates it's even better.