The paper's back end systems must be a train wreck. We've got the opposite problem - bought a house where the previous occupant had a subscription and they can't seem to update the delivery. Every time it snows I have to find the paper before I snow blow the driveway. If we are ever gone, we end up with a pile of papers in our driveway. We've called, and can connect eventually to a human, which usually gets us a week of paused delivery. I wish I could rid myself of this litter.