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A comment on Comcast reluctantly agrees to stop its misleading "10G Network" claims. Parent comment

Re:Comcast reluctantly agrees to stop its misleading "10G Ne... by niuzeta on Thursday February 01, 2024 @01:10AM (#39213175)
> I ended up having to go through a local regulator to bludgeon them into submission

I would love to hear more in details on this. I feel like I am going to have to do something like this but not sure where to begin the research.

[ Parent | on HN ]
Re:Comcast reluctantly agrees to stop its misleading "10G Ne... by kevingadd on Thursday February 01, 2024 @12:31PM (#39218608)
I forget exactly what I did, but it was an FCC complaint. Here's what one of Comcast's executive customer relations officers sent me after the FCC complaint was processed (with parts removed):

I am writing in response to the FCC file received in our office on December 2, 2014 regarding your request for the disconnection of your Comcast Business Service. I apologize for the inconvenience and frustration this has caused.

I have forwarded your concerns to the Business Services Group and you should be contacted by a representative concerning this issue. If you have any further questions, please contact me at ----------, ext. ------- and I will be happy to forward any questions or concerns you have to the correct group. Thank you for your time.

[ Parent | on HN ]