Re:The failure of self-checkout technology
by jefftk on Wednesday January 17, 2024 @06:45AM
(#39026462)
At the machines I've used in the US the way they deal with this is having you move your items off the scale into a bagging area (which is actually also a scale internally, though not one that needs to be officially calibrated).
Re:The failure of self-checkout technology
by cameronh90 on Wednesday January 17, 2024 @07:06AM
(#39026613)
When I say scale, I did mean the one in the bagging area, not the produce scale. Turns out they'd increased the size of the bagging area but not the scale underneath it, so every item was giving me "please place the item in the bagging area".
Re:The failure of self-checkout technology
by dazc on Wednesday January 17, 2024 @09:45AM
(#39028395)
Waitrose are in the process of updating the self-checkouts to full trolley-style machines. My local store is not that large but has 12 of these now in place of the previous 4 old-style machines.
Despite many claims that people don't like them it is surprising how they are almost always in full use.
By comparison, the other day I was at Tesco and they had introduced these new large self-checkouts for trolleys (aka carts in US), but about halfway through my trolley, I started getting an error for every item I scanned. Turns out, the max weight for the scale was 20kg.