Where are you located? Not specifically, but urban, suburban, rural, remote?

Anecodtally: I am in a super-urban location. I order Prime 2-day, on average, twice a week. It has been late maybe once in the past year; often, it comes a day early.

Small city (~70k). I’ve also ordered to some of my friends/families houses who live in suburbs and large cities. The only time I ever didn’t have issues is when I lived in NYC and ordered to Amazon lockers

Even NYC shipping to a house is shaky. Amazon's 3rd party last mile vendors are not all fantastic.

I live in a "suburb" of about 100k people right now, and Amazon 2 day delivery is fantastic. I still canceled my subscription to prime, though.

That's my experience, and yes I am in an urban location. And returns are so easy too. In fact, I tried to return something the other day, and they said it was not returnable so they were like you just keep it and we will refund the money.

Suburbs here. We buy a lot of stuff from Amazon and generally it’s here when it said it would be. About 10% of the time it slips a day or two.

it can vary pretty tremendously within the same city. i lived 3 miles from the "downtown" part of Seattle in a house, and 50% of my Amazon deliveries were late by 1-3 days. my friends lived 2 miles further out from the downtown in the same direction, but in a 100-unit apartment and they never had issues.

not that 4 day delivery is bad. but promising to deliver something, and then regularly failing, is. i'd make plans for the thing being here by the promised day and just regularly be screwed.

I’m within 15 miles of two Amazon warehouses and still share the poor-delivery experience.

I see more of the new Rivian Amazon vans than any other vehicle on the road in the morning, and yet somehow, every other item I order gets unexpectedly delayed for days and days.

As somebody located outside the few main western market centres (US, EU, perhaps Australia), and thus having most Amazon orders also incur added domestic tax, plus shipping, plus wait-time, most of the advantages of Amazon are stripped away.

Once you can no longer get every cheap bauble under the sun delivered tomorrow for free, suddenly it all looks so much more like undesirable, wall-to-wall crap.

It's your distance to a warehouse and if you order what everyone orders. If I order a winter coat in summer while in Florida, I'm gonna have a bad time.

I live driving distance to two amazon warehouses. I can get a great number of products in the same day.

Anecdotally, I live in the Atlanta metro and Prime usually means 2-3 days. No issues with counterfeits or busted packages. All in all a positive experience 100% of the time.

We probably order 2-10 items per week and never return anything. I bet we're the perfect customer.

We also do Target pickups once every two weeks for bulky items.