I’ve met with many customers over recent months who have told me quite plainly that they have been told none of their data is to go into any AI/LLM system. This is often coming from legal and many understand this may not apply forever, but for now it’s a hard no. While many of these were large organizations, the message was almost universal.
To that end, at Raygun we have always run the business as though all data we receive is the customers’ data. Treat it how I’d want our data treated by one of our suppliers. As we look to release our own AI capabilities this year, we’ve been making it clear that these will be opt-in features. We take the role of being trusted with customer data very seriously, and the trust that is placed in us. We’re already compliant with standards like GDPR and tracking what’s coming around AI rules is something I think we’re all paying close attention to also.
Happy to chat with anyone looking, can match budgets: [email protected]
What is this supposed to mean?
You can look at the DPA for more details: https://sentry.io/legal/dpa/
You know that technically that would virtually be the only guaranteed way to comply with such requests, right?
They are based in The Netherlands so I don’t expect them to come up with something like this.