Yelp, You Cost Me $2000 by Suppressing Genuine Reviews. Here’s How You Fix It

Re:Yelp, You Cost Me $2000 by Suppressing Genuine Reviews. H... by benhoyt on Tuesday April 24, 2012 @04:42PM (#3886236)

Huh, interesting, and I'm surprised I hadn't heard of Fodor's. I work at http://www.oyster.com/ -- we're kind of the anti-TripAdvisor as all hotels are visited and photographed by our pro photographers and reviewers. We've found the same thing with UGC in the hotel space. For the popular hotels on TripAdvisor, there are 1000s of reviews, and the aggregate rating is always 3-4 stars. In contrast, on Oyster.com there's one review written with the same guidelines as all the other hotel reviews (as well as 100s of high-quality, non-staged photos).

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Re:Yelp, You Cost Me $2000 by Suppressing Genuine Reviews. H... by _delirium on Tuesday April 24, 2012 @06:19PM (#3886625)

> I'm surprised I hadn't heard of Fodor's

Man, I'm 30 and this makes me feel old. :) In the print travel guides market, it's one of the big names. It comes from the generation before the more backpacker-oriented guides (Lonely Planet, Rough Guides, etc.) and targets more of an upper-middle-class family vacation type of audience, but it's still fairly popular, within the print-travel-guides space.

It does seem that their move into digital guides is quite recent and incomplete, though.

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Re:Yelp, You Cost Me $2000 by Suppressing Genuine Reviews. H... by gdilla on Tuesday April 24, 2012 @05:35PM (#3886455)

Ya, I get that a lot.... I guess with less bookstores around, we have a lot less notoriety. You're right, high number of crowd ratings regress to some mediocre mean, less absolute dump 1 stars, less stellar 5 stars, i guess.

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