"Trash" is subjective.

Satisfaction happens when a product or service meets the user's requirements. A new Cisco catalyst setup may be technologically superior to my mother's ISP provided router, but it might not make it easier for her to play Candy Crush on her iPhone if she forgets the wifi password.

I suppose you're right. Just after seeing my family lose internet a bunch of times due to the ISP supplied router just straight up failing, I don't have much confidence in the hardware. Also I don't think that rebooting the router once a week because it's frozen makes it a quality product that brings satisfaction. I've never seen an ISP supplied router that isn't like this. But that could just be my personal experience.

I mean, when the first thing you hear when you call your ISP, is to "reboot your router" on a recorded message, doesn't that throw a red flag to anybody else? I don't use high end gear at home like Cisco, either, but it has never needed a reboot.

My family uses some of the later devices from Comcast and Verizon and they don't seem to have any issues requiring reboots. I do know, at least for Verizon, that their troubleshooting tool can automatically reboot and reprovision their routers, so there's no need to tell the user to do this on the phone anymore.