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Re:Tacit Knowledge Is Dangerous by k_process on Tuesday December 12, 2023 @03:39PM (#38618143)
The challenges with the post's suggestion are (1) it accounts only for the time of the person needing information, not the one providing it, and (2) a specific question takes a small time to answer, but pre-documenting everything that is needed to answer any question takes orders of magnitude more time.

Some of this is outlined in Snowden's (not that Snowden) Laws of Knowledge Management.

http://www.gurteen.com/gurteen/gurteen.nsf/id/km-seven-princ...

These two are especially relevant:

2. We only know what we know when we need to know it.

7. We always know more than we can say, and we always say more than we can write down.

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