> But once you achieve market dominance, your priorities have to shift. It's no longer "why wouldn't you try this" or "let's do the right thing." It's "why would you rock the boat and risk the nice thing we have?" It's not just about profit. Careers and incomes are at stake. People will get hurt.

Many will laugh, but I'd make the case that in general (of course there are some nasty exceptions), Apple has managed to keep prioritising its customers even after achieving their current market share.

It's a conscious choice by leadership, not some inevitable destiny.