Re:Airlines will make record $118B in extra fees with websit...
by alwa on Monday November 20, 2023 @03:10PM
(#38353863)
In my experience this replicates routinely for Delta Main Cabin fares for non-elites on leisure/non-corporate travel once only “Preferred Seats” are left in the economy cabin.
What I think the other carriers do well is detect when there aren’t non-charged seats available for advance selection, and remind you that you can continue without paying for a specific seat and still be guaranteed a seat on day of departure.
Delta hand out “free preferred seating” as a perk to all sorts of categories of traveler though. I wonder if that complicates the prospect of offering that kind of warning.
Re:Airlines will make record $118B in extra fees with websit...
by hanzmanner on Monday November 20, 2023 @03:06PM
(#38353798)
Urgency is one of the key motivators for using dark patterns. Wouldn't be surprised if Delta defaults to "1 seat available at this price" for all busy flights within X take off time regardless of the availability.
I wonder if this is some bug/edge case for really close in flights? The example flight booking takes off 2 hours from now?
Last time I ever tried to book a flight so close the online sales funnel was closed due to post-9/11 security restrictions. I think 2 hours is about as close as is even legal right?
Can you replicate for a flight tomorrow / next week / next month?